IOL No Limits: Frequently Asked Questions

Published 18/05/2004 14:47   |    Updated 09/12/2008 13:26

What are the most common IOL No Limits queries?


What is IOL No Limits?

IOL is a dial-up Internet subscription service that is no longer sold. However any existing users can continue to avail of the service. For a fixed monthly subscription fee, customers can use a dial-up Internet connection during evenings and weekends without incurring any extra Internet call charges.

Click here for more information about the current BT Home Internet services.

 

What is the dial-up access number for IOL No Limits?

  • If your telephone line rental is paid to BT then 03001235 is the correct access number.
  • If your line rental is paid to Eircom then please use 1332103001235

If you are unsure which company is your line provider then dial 19800 from your handset and listen to the automated message.

 

 

What should I use for a Username and Password?

  • Username: nolimits
  • Password: nolimits

 

How much does it cost?

  • IOL No Limits Rental: :euro:25.50 per month (billed Two-Monthly)
  • Internet call rate at Peak time is 4.02c per minute.

 

Can I use the service while away from home?

No, IOL No Limits will only work on the single phone number provisioned for the service.

 

Can I register a new email address?

Yes, IOL No Limits customers can register for an unlimited number of new IOL email addresses free of charge. Click here to find out more...

 

Can I register for Webspace?

Yes, IOL No Limits customers are entitled to 100MB of free webspace.

Click here to find out more...

 

Why does my dial-up connection keep dropping intermittently?

Clickhere for some suggestions on resolving this problem.

 

How do I cancel IOL No Limts?

You can cancel the service over the phone by calling Customer Care on Freephone on 1904 or click here to send an email.

 

Can I upgrade to BT Broadband?

Click here to find out more...

If you subscribe to BT Broadband then you no longer need to pay the IOL No Limits subscription charges. Contact Customer Care to ensure the charges are cancelled after your broadband connection is activated.

 


 

For a full list of charges for BT Ireland products and services please visit www.btireland.ie/pricing.

 

Peak times: Monday to Friday, 7am – 7pm.

 

Off Peak times: Monday to Thursday, 7pm – 7am
and 7pm Friday – 7am Monday.

 

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