Call Set Up Charge

Published 18/05/2004 15:49   |    Updated 27/02/2009 16:15

What is a Call Set Up Charge?

A Call Set Up Charge is the charge that is applied as soon as a call has started, the current cost of this charge is 5.97 cents including VAT.

 

Call Set Up Charge + Call Duration Charge = Total Cost of Call

 

Example: The charge for the duration of a call is say 8 cents. The Call Set Up Charge is 5.97 cents. Then the total cost of the call will be 13.57 cents (i.e. 8 cents plus 5.97 cents).

 

The duration of calls are rounded to the nearest minute.

 

There are certain call types which are not eligible for a Call Set Up Charge. The list of non-eligible calls are as follows:

  • BT Talk Plus calls.  Note: Even after the 60 minute free of charge duration is reached no Call Set Up Charge will be imposed from the 61st minute onwards.

  • BT Talk A Lot Off Peak calls. Note: Even after the 60 minute free of charge duration is reached no Call Set Up Charge will be imposed from the 61st minute onwards.

  • Any existing discounts/products/promotions e.g. Free Minutes – no Call Set Up Charge will be charged before free minutes are applied.

 

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