Breakdown of charges on your BT bill

Published 12/05/2004 10:50   |    Updated 02/05/2008 11:19

Where can I find an explanation of the breakdown in charges on my BT bill?

Here you can see how your bill is broken down and what charges you are paying for this period excluding VAT.

 

Phone call charges

This outlines the call charges by call type for this period.

 

BT Internet charges

This details the charges you are paying for your BT Broadband or dial-up Internet package.

If you avail of Broadband & Total Talk your line rental charges and Talk Plus charges will be here.

Your new BT Broadband wireless modem and installation charges will appear here too. It also includes charges in arrears from when your service was activated up to the time when your first bill was issued.

 

Line service charges

The total figure you see here reflects two months charges in advance for line rental and other call services such as phone rental.

It also includes charges in arrears from when your service was activated up to the time when your first bill was issued.

 

Discount received

If you signed up to a bundle package with Talk or Talk a Lot, the discounts you are entitled to will appear here.

You will also see the 25% discount on mobile call charges if you have signed up for the CallMobile package.


 

Note: Dependant on your services, other sections may appear in this part of the bill. These include call service charges. Charges in these sections are applied in the same way.

 

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