Formal Complaints
Published 25/03/2005 10:24 |
Updated 27/04/2009 13:24
How do I make a formal Complaint?
Please call our Customer Care department on Freephone 1904 or email our Complaints department at irl.complaints@bt.com
See also: What is BT Ireland's Code of Practice?
Please note that under the Data Protection Acts of 1988 and 2003, BT can only discuss account details with the account holder, or a nominated third party.
To authorise a third party to discuss your account, please call 1904.
To change the account name, please call 1904 to request a 'change of name' form.
Was this answer helpful?
Please tell us how we can make this answer more useful.
