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  1. 22/07/09: BT and Vodafone Agreement
    Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone.  The landmark contract will...
    Date Updated: 22/07/2009
  2. Q&A's regarding the BT and Vodafone Agreement
      Click here to read the full statement about the agreement between Vodafone and BT   What BT customers will transfer to Vodafone as part of this agreement?   This agreement involves...
    Date Updated: 22/10/2009
  3. Received an email but not sure if it's really from BT? Read more about "phishing" emails
    If you receive an email that appears to have been sent by BT with the either of following subject fields:   IMPORTANT: Alert about your BT Internet billing information on file or British...
    Date Updated: 18/05/2009
  4. Cannot receive new Email
    If you find that your mail program (e.g. Outlook Express) is no longer receiving new email then follow the tips below to try and resolve the problem:   Make sure you're online Open your website...
    Date Updated: 21/04/2008
  5. Staying Secure - Online Fraud Information
    There are two common types of online fraud known as "Phishing" and "Trojan's".   What is Phishing?  Phishing is a type of online fraud, where you receive a hoax email or pop-up box directing you to a...
    Date Updated: 15/02/2008
  6. Email etiquette - the implied rules of good behaviour
    Like telephone conversations and face-to-face communication, email communication has certain implied rules of behavior. These rules are referred to as email etiquette or netiquette (a combination of...
    Date Updated: 04/02/2009
  7. Error Sending Attachments: error 0x800ccc19
    There are a number of reasons why you may receive the error 0x800ccc19 when sending an attachment. These include a combination of the speed of your connection, the size of the email you are sending...
    Date Updated: 12/02/2008
  8. Cannot send Emails since switching to BT
    To use an email address of another Internet Service Provider (ISP) with a BT Internet connection all you will need to do is adjust the settings of your email program.   If having recently changed to...
    Date Updated: 22/05/2008
  9. Set up 'Out of Office' response for IOL email account
    Direct your web browser to  http://mailman.iol.ie Enter your username (part of the Email address before the '@' symbol) and then your password. Click on the Auto Responder  link from the left-hand...
    Date Updated: 29/02/2008
  10. Warning Fraudulent Email Alert for IOL Users
    Delete the Email and do NOT respond!   If you recently received an email similar to the one printed below you should delete it without responding. If you are ever suspicious of the authenticity...
    Date Updated: 13/10/2009
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