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22/07/09: BT and Vodafone Agreement
Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone. The landmark contract will...
Date Updated: 22/07/2009
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Q&A's regarding the BT and Vodafone Agreement
Click here to read the full statement about the agreement between Vodafone and BT What BT customers will transfer to Vodafone as part of this agreement? This agreement involves...
Date Updated: 22/10/2009
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Received an email but not sure if it's really from BT? Read more about "phishing" emails
If you receive an email that appears to have been sent by BT with the either of following subject fields: IMPORTANT: Alert about your BT Internet billing information on file or British...
Date Updated: 18/05/2009
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Cannot receive new Email
If you find that your mail program (e.g. Outlook Express) is no longer receiving new email then follow the tips below to try and resolve the problem: Make sure you're online Open your website...
Date Updated: 21/04/2008
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Staying Secure - Online Fraud Information
There are two common types of online fraud known as "Phishing" and "Trojan's". What is Phishing? Phishing is a type of online fraud, where you receive a hoax email or pop-up box directing you to a...
Date Updated: 15/02/2008
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Register a new Email address
BT is no longer accepting new IOL, IOL Free, EsatClear or Oceanfree email address registrations. We would like to apologise for any inconvenience caused. All existing registered and...
Date Updated: 25/09/2009
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Sending and receiving Email while away from home
As long as you have an Internet connection you will always be able to receive messages to your Mail application such as Outlook Express. If you have a POP email account (e.g. yourname@iol.ie )...
Date Updated: 23/04/2008
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Email etiquette - the implied rules of good behaviour
Like telephone conversations and face-to-face communication, email communication has certain implied rules of behavior. These rules are referred to as email etiquette or netiquette (a combination of...
Date Updated: 04/02/2009
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Hyperlink in Outlook Express messages don't work
If clicking a hyperlink in Outlook Express appears to do nothing at all, first verify that there is a properly installed default browser. It is recommended that you make Internet Explorer the default...
Date Updated: 12/02/2008
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What is phishing and how can I stay protected online? Part 1
What is phishing? Phishing is an illegal activity that occurs when online criminals (phishers) pretend to be legitimate organisations, like banks and credit card companies, in order to trick you into...
Date Updated: 23/04/2008
