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Results 1 - 10 of 81
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  1. A BT Bill Explained
    To make your BT bill as clear as possible, we have put together a step-by-step  guide  explaining what each page means. This should hopefully answer any questions you might have regarding the charges...
    Date Updated: 02/05/2008
  2. Received an email but not sure if it's really from BT? Read more about "phishing" emails
    If you receive an email that appears to have been sent by BT with the either of following subject fields:   IMPORTANT: Alert about your BT Internet billing information on file or British...
    Date Updated: 18/05/2009
  3. 22/07/09: BT and Vodafone Agreement
    Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone.  The landmark contract will...
    Date Updated: 22/07/2009
  4. Q&A's regarding the BT and Vodafone Agreement
      Click here to read the full statement about the agreement between Vodafone and BT   What BT customers will transfer to Vodafone as part of this agreement?   This agreement involves...
    Date Updated: 22/10/2009
  5. Online Billing Discount
    BT customers are billed once every two months. BT bills are posted on either the 8th, 14thand 24th of every second month. However, if you are registered to view your bills online you will not receive...
    Date Updated: 23/03/2009
  6. Cold Calls - preventing unwanted direct marketing
    BT is pleased to announce industry improvements that enable our ex-directory customers to prevent unwanted calls from marketing companies in Ireland. This service is already available to our...
    Date Updated: 05/03/2008
  7. Troubleshooting a telephone fault
    Having trouble with your phone line? We can help you diagnose and fix your problem through a series of simple steps.   If it's not possible to resolve the issue here and now then you'll have the...
    Date Updated: 28/05/2008
  8. Information on 2009 National Number Change
    In order to meet demand for telephone services in certain areas, the Commission for Communications Regulation ComReg has announced changes to telephone numbers in some STD code areas.   These...
    Date Updated: 27/04/2009
  9. Formal Complaints
    Please call our Customer Care department on Freephone 1904 or email our Complaints department at irl.complaints@bt.com   See also:  What is BT Ireland's Code of Practice?   Please note...
    Date Updated: 27/04/2009
  10. Why am I getting through to the wrong number?
    If you are using speed-dial, please check this, ideally on a display phone. If this is the problem, please contact your vendor. If you are not using speed dial, please check whether this is happening...
    Date Updated: 13/02/2009