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Results 1 - 10 of 81
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  1. A BT Bill Explained
    To make your BT bill as clear as possible, we have put together a step-by-step  guide  explaining what each page means. This should hopefully answer any questions you might have regarding the charges...
    Date Updated: 02/05/2008
  2. Received an email but not sure if it's really from BT? Read more about "phishing" emails
    If you receive an email that appears to have been sent by BT with the either of following subject fields:   IMPORTANT: Alert about your BT Internet billing information on file or British...
    Date Updated: 18/05/2009
  3. 22/07/09: BT and Vodafone Agreement
    Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone.  The landmark contract will...
    Date Updated: 22/07/2009
  4. Q&A's regarding the BT and Vodafone Agreement
      Click here to read the full statement about the agreement between Vodafone and BT   What BT customers will transfer to Vodafone as part of this agreement?   This agreement involves...
    Date Updated: 22/10/2009
  5. Online Billing Discount
    BT customers are billed once every two months. BT bills are posted on either the 8th, 14thand 24th of every second month. However, if you are registered to view your bills online you will not receive...
    Date Updated: 23/03/2009
  6. Broadband - Noise and Interference on phone line
    Firstly ensure that you have attached a microfilter to every phone socket in use in your premises.   An ADSL microfilter is necessary because once your line is activated with Broadband it carries two...
    Date Updated: 03/03/2008
  7. Information on 2009 National Number Change
    In order to meet demand for telephone services in certain areas, the Commission for Communications Regulation ComReg has announced changes to telephone numbers in some STD code areas.   These...
    Date Updated: 27/04/2009
  8. Why am I getting through to the wrong number?
    If you are using speed-dial, please check this, ideally on a display phone. If this is the problem, please contact your vendor. If you are not using speed dial, please check whether this is happening...
    Date Updated: 13/02/2009
  9. Why is there crackling, noise and/or interference on my phone line?
    If you are using a cordless phone, please move nearer to the base station to see if the noise is still there. If it is not, please contact your handset vendor.   If you are not using a cordless...
    Date Updated: 13/02/2008
  10. What is a LoCall number?
    A LoCall number is prefixed by 1850 or 1890 .   Calls from your home phone or fixed line to a LoCall number are charged to you at the rate of a local call with BT Ireland.  Before calling a LoCall...
    Date Updated: 20/02/2008