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A BT Bill Explained
To make your BT bill as clear as possible, we have put together a step-by-step guide explaining what each page means. This should hopefully answer any questions you might have regarding the charges...
Date Updated: 02/05/2008
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Received an email but not sure if it's really from BT? Read more about "phishing" emails
If you receive an email that appears to have been sent by BT with the either of following subject fields: IMPORTANT: Alert about your BT Internet billing information on file or British...
Date Updated: 18/05/2009
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22/07/09: BT and Vodafone Agreement
Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone. The landmark contract will...
Date Updated: 22/07/2009
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Q&A's regarding the BT and Vodafone Agreement
Click here to read the full statement about the agreement between Vodafone and BT What BT customers will transfer to Vodafone as part of this agreement? This agreement involves...
Date Updated: 22/10/2009
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Online Billing Discount
BT customers are billed once every two months. BT bills are posted on either the 8th, 14thand 24th of every second month. However, if you are registered to view your bills online you will not receive...
Date Updated: 23/03/2009
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Formal Complaints
Please call our Customer Care department on Freephone 1904 or email our Complaints department at irl.complaints@bt.com See also: What is BT Ireland's Code of Practice? Please note...
Date Updated: 27/04/2009
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BT Terms & Conditions
BT Ireland Terms for new customers from 1st October 2008 and for existing customers from 1st November 2008. For all IOL No Limits, IOL Gold, Home Phone and Pay As You Go customers please click...
Date Updated: 23/07/2009
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BT Call International
Call International will make calling overseas a whole lot cheaper! Once you sign up, for just €5.02 per month, you can make a fixed-line call to a country of your choice for the same price as a local...
Date Updated: 14/05/2009
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Can I keep my current phone number when I move home?
If you are moving premises within the area covered by your existing telephone exchange, you may be able to keep your existing number. This is possible if your new home is located within the same town...
Date Updated: 26/05/2008
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BT Call Forwarding
You can't wait around the house all day just because you're expecting a call. So just forward it. Call Forwarding allows you to forward your calls to any phone in Ireland or to your mobile. With...
Date Updated: 02/12/2008
