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  1. A BT Bill Explained
    To make your BT bill as clear as possible, we have put together a step-by-step  guide  explaining what each page means. This should hopefully answer any questions you might have regarding the charges...
    Date Updated: 02/05/2008
  2. Received an email but not sure if it's really from BT? Read more about "phishing" emails
    If you receive an email that appears to have been sent by BT with the either of following subject fields:   IMPORTANT: Alert about your BT Internet billing information on file or British...
    Date Updated: 18/05/2009
  3. 22/07/09: BT and Vodafone Agreement
    Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone.  The landmark contract will...
    Date Updated: 22/07/2009
  4. Q&A's regarding the BT and Vodafone Agreement
      Click here to read the full statement about the agreement between Vodafone and BT   What BT customers will transfer to Vodafone as part of this agreement?   This agreement involves...
    Date Updated: 22/10/2009
  5. Online Billing Discount
    BT customers are billed once every two months. BT bills are posted on either the 8th, 14thand 24th of every second month. However, if you are registered to view your bills online you will not receive...
    Date Updated: 23/03/2009
  6. Breakdown of charges on your BT bill
    Here you can see how your bill is broken down and what charges you are paying for this period excluding VAT.   Phone call charges This outlines the call charges by call type for this period.   BT...
    Date Updated: 02/05/2008
  7. BT Consumer Customer Care Forms
    Click on a link below to download a PDF version of the following Customer Care forms: BT Broadband/Talk Residential Application Form Broadband Transfer Change of Account Name Form Direct Debit...
    Date Updated: 26/05/2008
  8. BT Call International
    Call International will make calling overseas a whole lot cheaper! Once you sign up, for just €5.02 per month, you can make a fixed-line call to a country of your choice for the same price as a local...
    Date Updated: 14/05/2009
  9. What is BT Talk Plus?
    Managing your busy family is tough enough, so we have made managing your home phone easy. With BT Talk Plus the whole family can use the home phone how and when they like for one low monthly price...
    Date Updated: 27/02/2009
  10. Calls over one hour on BT Talk Plus and BT Talk A Lot
    If you have either the BT Talk Plus or the BT Talk A Lot package when any call goes over one hour per minute rates will be applied to that call for the remainder of the duration of the call.  ...
    Date Updated: 23/03/2009
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