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Results 1 - 10 of 49
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  1. A BT Bill Explained
    To make your BT bill as clear as possible, we have put together a step-by-step  guide  explaining what each page means. This should hopefully answer any questions you might have regarding the charges...
    Date Updated: 02/05/2008
  2. Received an email but not sure if it's really from BT? Read more about "phishing" emails
    If you receive an email that appears to have been sent by BT with the either of following subject fields:   IMPORTANT: Alert about your BT Internet billing information on file or British...
    Date Updated: 18/05/2009
  3. Online Billing Discount
    BT customers are billed once every two months. BT bills are posted on either the 8th, 14thand 24th of every second month. However, if you are registered to view your bills online you will not receive...
    Date Updated: 23/03/2009
  4. BT Bill Summary - the first page explained
    Each element of a sample bill has been numbered and you will find a corresponding explanation below. Total amount due on this bill. Summary of account details for this billing period your UAN...
    Date Updated: 02/12/2008
  5. Call Set Up Charge
    A Call Set Up Charge is the charge that is applied as soon as a call has started, the current cost of this charge is 5.97 cents including VAT.   Call Set Up Charge + Call Duration Charge = Total...
    Date Updated: 27/02/2009
  6. New Contract when Moving Home
    If you order any Broadband Call Bundle or Broadband only services in your new premises then yes , you will enter a new twelve month contract.   There are no minimum term contracts for BT Home...
    Date Updated: 23/03/2009
  7. BT Home Phone Calling Features
    With Calling Features from BT your phone acts like your own personal assistant. These services are simple to operate and designed to make your life easier and your phone a lot more useful. BT Answer...
    Date Updated: 29/02/2008
  8. BT 3 Way Calling
    Talk to two people at the same time. Have a party on the phone!   With 3 Way Calling, you can talk to two other callers at the same time. Normal call charges apply for each call you make.   How to...
    Date Updated: 13/02/2008
  9. Return a telephone handset rented from eircom
    If you pay your line rental to BT Ireland but are still renting an eircom telephone handset then contact BT with a request to cease renting the equipment. BT will then... Request you dispose of the...
    Date Updated: 27/02/2009
  10. When should I receive a bill?
    BT Ireland’s policy is to bill their customers once every 2 months.   If you have requested a paper bill, this will be sent to your house.   If you are availing of the online discount for billing...
    Date Updated: 02/05/2008