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Results 1 - 10 of 49
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  1. A BT Bill Explained
    To make your BT bill as clear as possible, we have put together a step-by-step  guide  explaining what each page means. This should hopefully answer any questions you might have regarding the charges...
    Date Updated: 02/05/2008
  2. Received an email but not sure if it's really from BT? Read more about "phishing" emails
    If you receive an email that appears to have been sent by BT with the either of following subject fields:   IMPORTANT: Alert about your BT Internet billing information on file or British...
    Date Updated: 18/05/2009
  3. Breakdown of charges on your BT bill
    Here you can see how your bill is broken down and what charges you are paying for this period excluding VAT.   Phone call charges This outlines the call charges by call type for this period.   BT...
    Date Updated: 02/05/2008
  4. Top ten calls on your BT bill explained
    Top Ten Calls   Here your top ten phone calls are broken down by: Costs - your most expensive calls. Duration - your longest calls. Frequency - the calls you make most often.
    Date Updated: 15/02/2008
  5. How to pay your BT bill
    The front page of your bill tells you that BT will automatically debit your account for the amount due. This is the simplest way to pay your bill.   The second page details the various other ways you...
    Date Updated: 02/05/2008
  6. BT Consumer Customer Care Forms
    Click on a link below to download a PDF version of the following Customer Care forms: BT Broadband/Talk Residential Application Form Broadband Transfer Change of Account Name Form Direct Debit...
    Date Updated: 26/05/2008
  7. BT Call International
    Call International will make calling overseas a whole lot cheaper! Once you sign up, for just €5.02 per month, you can make a fixed-line call to a country of your choice for the same price as a local...
    Date Updated: 14/05/2009
  8. 27th June - New Pricing, Simplified Rate Periods
    At BT, we are always looking to provide the best value to our customers. On the 27th June 2008, we introduced a number of changes including a few new ways to save you money on phone calls and a...
    Date Updated: 31/07/2008
  9. Difference between Bank Holiday and Public Holiday rates
    We currently charge weekend rates on Public Holidays and we charge normal rates on Bank Holidays.   From the 27th June 2008 all Republic of Ireland Public Holidays will change to become rated the...
    Date Updated: 13/06/2008
  10. Calls over one hour on BT Talk Plus and BT Talk A Lot
    If you have either the BT Talk Plus or the BT Talk A Lot package when any call goes over one hour per minute rates will be applied to that call for the remainder of the duration of the call.  ...
    Date Updated: 23/03/2009