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A BT Bill Explained
To make your BT bill as clear as possible, we have put together a step-by-step guide explaining what each page means. This should hopefully answer any questions you might have regarding the charges...
Date Updated: 02/05/2008
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Received an email but not sure if it's really from BT? Read more about "phishing" emails
If you receive an email that appears to have been sent by BT with the either of following subject fields: IMPORTANT: Alert about your BT Internet billing information on file or British...
Date Updated: 18/05/2009
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Online Billing Discount
BT customers are billed once every two months. BT bills are posted on either the 8th, 14thand 24th of every second month. However, if you are registered to view your bills online you will not receive...
Date Updated: 23/03/2009
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BT Terms & Conditions
BT Ireland Terms for new customers from 1st October 2008 and for existing customers from 1st November 2008. For all IOL No Limits, IOL Gold, Home Phone and Pay As You Go customers please click...
Date Updated: 23/07/2009
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BT Call International
Call International will make calling overseas a whole lot cheaper! Once you sign up, for just €5.02 per month, you can make a fixed-line call to a country of your choice for the same price as a local...
Date Updated: 14/05/2009
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BT Call Forwarding
You can't wait around the house all day just because you're expecting a call. So just forward it. Call Forwarding allows you to forward your calls to any phone in Ireland or to your mobile. With...
Date Updated: 02/12/2008
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BT Consumer Customer Care Forms
Click on a link below to download a PDF version of the following Customer Care forms: BT Broadband/Talk Residential Application Form Broadband Transfer Change of Account Name Form Direct Debit...
Date Updated: 26/05/2008
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Call Set Up Charge
A Call Set Up Charge is the charge that is applied as soon as a call has started, the current cost of this charge is 5.97 cents including VAT. Call Set Up Charge + Call Duration Charge = Total...
Date Updated: 27/02/2009
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How much will it cost to relocate my BT services?
When the BT Relocations team begin the process of moving your BT services they will carry out a line enquiry for your new property. The result of the enquiry will determine what works needs to...
Date Updated: 27/02/2009
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BT Ireland Contact Numbers
For RESIDENTIAL Customers You can contact Customer Care on Freephone 1904 Opening hours are Mon-Fri: 8am - 8pm Sat: 10am - 4pm Sundays & Bank Holidays: closed You can...
Date Updated: 30/11/2009