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Results 1 - 10 of 36
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  1. Received an email but not sure if it's really from BT? Read more about "phishing" emails
    If you receive an email that appears to have been sent by BT with the either of following subject fields:   IMPORTANT: Alert about your BT Internet billing information on file or British...
    Date Updated: 18/05/2009
  2. 22/07/09: BT and Vodafone Agreement
    Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone.  The landmark contract will...
    Date Updated: 22/07/2009
  3. Q&A's regarding the BT and Vodafone Agreement
      Click here to read the full statement about the agreement between Vodafone and BT   What BT customers will transfer to Vodafone as part of this agreement?   This agreement involves...
    Date Updated: 22/10/2009
  4. Online Billing Discount
    BT customers are billed once every two months. BT bills are posted on either the 8th, 14thand 24th of every second month. However, if you are registered to view your bills online you will not receive...
    Date Updated: 23/03/2009
  5. BT Ireland Code of Practice for Complaint Handling
    1. Our Commitment If you are not happy with the service you’re getting BT is committed to providing you with the best telecommunications service in the world.  Despite our endeavours...
    Date Updated: 27/04/2009
  6. Information on 2009 National Number Change
    In order to meet demand for telephone services in certain areas, the Commission for Communications Regulation ComReg has announced changes to telephone numbers in some STD code areas.   These...
    Date Updated: 27/04/2009
  7. How secure is ordering online at BTIreland.ie?
    The transfer of your information to our computers through the Internet is protected by VeriSign SSL encryption.   Read more about SSL certificates   Encrypted transfers are for all practical purposes...
    Date Updated: 13/02/2009
  8. My last payment isn't showing on my bill
    If your last payment isn’t on your current bill it may just be that by the time your payment was lodged into our account, your bill had already been sent out. However, if this was the case then your...
    Date Updated: 27/02/2009
  9. DSFA and the Telephone Allowance Scheme
    If you are over seventy years old, you automatically qualify for the telephone allowance regardless of income and expenditure.   If you are under seventy, you must satisfy certain conditions before...
    Date Updated: 15/02/2008
  10. Can I view previous bills online?
    Yes, you can view your three most recent bills from your online account on BTIreland.ie .   To view your previous bills online you need to be a registered online user and have a BT username and...
    Date Updated: 04/03/2008