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Results 1 - 10 of 11
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  1. 22/07/09: BT and Vodafone Agreement
    Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone.  The landmark contract will...
    Date Updated: 22/07/2009
  2. Q&A's regarding the BT and Vodafone Agreement
      Click here to read the full statement about the agreement between Vodafone and BT   What BT customers will transfer to Vodafone as part of this agreement?   This agreement involves...
    Date Updated: 22/10/2009
  3. BT Consumer Customer Care Forms
    Click on a link below to download a PDF version of the following Customer Care forms: BT Broadband/Talk Residential Application Form Broadband Transfer Change of Account Name Form Direct Debit...
    Date Updated: 26/05/2008
  4. Return a telephone handset rented from eircom
    If you pay your line rental to BT Ireland but are still renting an eircom telephone handset then contact BT with a request to cease renting the equipment. BT will then... Request you dispose of the...
    Date Updated: 27/02/2009
  5. Formal Complaints
    Please call our Customer Care department on Freephone 1904 or email our Complaints department at irl.complaints@bt.com   See also:  What is BT Ireland's Code of Practice?   Please note...
    Date Updated: 27/04/2009
  6. The BT account holder has passed away
    We are very sorry to hear of your loss.   You can call us on Freephone 1904 and one of our advisors will talk you through the process.   Opening hours are: Mon-Fri: 8am - 8pm Sat: 10am -...
    Date Updated: 02/03/2009
  7. How do I cancel my BT Broadband service?
    To cancel your Broadband service, you can either call Customer Care on 1904 , send an  email  via the Ask a Question  link or send a letter to the address given below. In your email or...
    Date Updated: 27/02/2009
  8. BT Terms & Conditions
    BT Ireland Terms for new customers from 1st October 2008 and for existing customers from 1st November 2008.   For all IOL No Limits, IOL Gold, Home Phone and Pay As You Go customers please click...
    Date Updated: 23/07/2009
  9. BT Ireland Code of Practice for Complaint Handling
    1. Our Commitment If you are not happy with the service you’re getting BT is committed to providing you with the best telecommunications service in the world.  Despite our endeavours...
    Date Updated: 27/04/2009
  10. How do I cancel my Dial-up Internet service?
    To cancel your Dial-up subscription service, you can either call Customer Care on 1904 , send an  email  via the Ask a Question  link or send a letter to the address given...
    Date Updated: 02/03/2009