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22/07/09: BT and Vodafone Agreement
Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone. The landmark contract will...
Date Updated: 22/07/2009
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Q&A's regarding the BT and Vodafone Agreement
Click here to read the full statement about the agreement between Vodafone and BT What BT customers will transfer to Vodafone as part of this agreement? This agreement involves...
Date Updated: 22/10/2009
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Downgrading from Broadband to Dial-up
Yes, to downgrade from BT Broadband to Dial-up, the first thing you will have to do is advise BT that you wish to cancel your BT Broadband service. To do this simply click here to email our...
Date Updated: 04/03/2008
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Internet Explorer - Delete Temporary Files
Every time you use Internet Explorer to navigate the World Wide Web it downloads temporary Internet files onto your computer's hard disk. These may be images, web pages, Internet addresses and...
Date Updated: 15/02/2008
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How do I cancel my Dial-up Internet service?
To cancel your Dial-up subscription service, you can either call Customer Care on 1904 , send an email via the Ask a Question link or send a letter to the address given...
Date Updated: 02/03/2009
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Warning Fraudulent Email Alert for IOL Users
Delete the Email and do NOT respond! If you recently received an email similar to the one printed below you should delete it without responding. If you are ever suspicious of the authenticity...
Date Updated: 13/10/2009
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New Peak and Off Peak Dial-up Rates Periods
On June 27th 2008, we changed the structure of our rates periods. This change applies to all of our Voice packages and also to our Dial-up Internet packages. It is important that you take note of...
Date Updated: 27/06/2008
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What do the various error codes mean?
Error 404: Page not found This is probably the most common error message you will encounter on the Web. But don't worry - there's nothing wrong with your computer or your software. You get the 404...
Date Updated: 18/02/2008
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How can I tell if my computer has a virus?
If you can answer "yes" to any of the following questions, your computer might have a virus. Is your computer running very slowly? A common symptom of a virus is much slower than normal computer...
Date Updated: 16/04/2008
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Intermittent Dial-up connection
Introduction There are various reasons why your dialup connection may end abruptly. Some of the most common culprits are interference on your telephone line, a fault with your computer's modem...
Date Updated: 11/01/2008