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22/07/09: BT and Vodafone Agreement
Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone. The landmark contract will...
Date Updated: 22/07/2009
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Q&A's regarding the BT and Vodafone Agreement
Click here to read the full statement about the agreement between Vodafone and BT What BT customers will transfer to Vodafone as part of this agreement? This agreement involves...
Date Updated: 22/10/2009
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Reset Internet Explorer settings
By resetting Internet Explorer settings, you return it to the state it was in when it was first installed on your computer. This is useful for troubleshooting problems that might be caused by...
Date Updated: 15/04/2008
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New Peak and Off Peak Dial-up Rates Periods
On June 27th 2008, we changed the structure of our rates periods. This change applies to all of our Voice packages and also to our Dial-up Internet packages. It is important that you take note of...
Date Updated: 27/06/2008
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Monitor Active Connections
There is an application which comes preloaded with Windows called NetStat, which will display your current network activity. There are some options you can use with this command, but the following...
Date Updated: 15/02/2008
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Internet Explorer - Delete Temporary Files
Every time you use Internet Explorer to navigate the World Wide Web it downloads temporary Internet files onto your computer's hard disk. These may be images, web pages, Internet addresses and...
Date Updated: 15/02/2008
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Downgrading from Broadband to Dial-up
Yes, to downgrade from BT Broadband to Dial-up, the first thing you will have to do is advise BT that you wish to cancel your BT Broadband service. To do this simply click here to email our...
Date Updated: 04/03/2008
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Error 680: There is no dial tone
This error is generally caused by a faulty modem, faulty modem cable, faulty phone line, corrupt Dial-Up Network (although the later is quite rare) or you are dialling on a non-standard phone line. ...
Date Updated: 15/02/2008
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Warning Fraudulent Email Alert for IOL Users
Delete the Email and do NOT respond! If you recently received an email similar to the one printed below you should delete it without responding. If you are ever suspicious of the authenticity...
Date Updated: 13/10/2009
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How do I cancel my Dial-up Internet service?
To cancel your Dial-up subscription service, you can either call Customer Care on 1904 , send an email via the Ask a Question link or send a letter to the address given...
Date Updated: 02/03/2009
