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Results 1 - 10 of 36
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  1. BT Consumer Customer Care Forms
    Click on a link below to download a PDF version of the following Customer Care forms: BT Broadband/Talk Residential Application Form Broadband Transfer Change of Account Name Form Direct Debit...
    Date Updated: 26/05/2008
  2. BT Home Phone Calling Features
    With Calling Features from BT your phone acts like your own personal assistant. These services are simple to operate and designed to make your life easier and your phone a lot more useful. BT Answer...
    Date Updated: 29/02/2008
  3. Troubleshooting a telephone fault
    Having trouble with your phone line? We can help you diagnose and fix your problem through a series of simple steps.   If it's not possible to resolve the issue here and now then you'll have the...
    Date Updated: 28/05/2008
  4. Information on 2009 National Number Change
    In order to meet demand for telephone services in certain areas, the Commission for Communications Regulation ComReg has announced changes to telephone numbers in some STD code areas.   These...
    Date Updated: 27/04/2009
  5. Why am I getting through to the wrong number?
    If you are using speed-dial, please check this, ideally on a display phone. If this is the problem, please contact your vendor. If you are not using speed dial, please check whether this is happening...
    Date Updated: 13/02/2009
  6. Why is there crackling, noise and/or interference on my phone line?
    If you are using a cordless phone, please move nearer to the base station to see if the noise is still there. If it is not, please contact your handset vendor.   If you are not using a cordless...
    Date Updated: 13/02/2008
  7. Why can't I call premium rate numbers?
    You may have a block already in place to prevent you from calling premium rate numbers. Please contact Customer Care on 1904 to investigate further.
    Date Updated: 13/02/2009
  8. How can I tell what products I have?
    You can view a list of all the products and services you curently have with BT from your  online account .   Firstly log in to your account on  BTIreland.ie  If you have not already done so you will...
    Date Updated: 03/03/2008
  9. How can I block/bar numbers being dialled from my Home Phone?
    If you wish to bar numbers being dialled from your land line, you must contact BT’s Customer service on 1904.   The Combinations of numbers you can bar from being dialled on your Home Phone are as...
    Date Updated: 13/02/2008
  10. Call Set Up Charge
    A Call Set Up Charge is the charge that is applied as soon as a call has started, the current cost of this charge is 5.97 cents including VAT.   Call Set Up Charge + Call Duration Charge = Total...
    Date Updated: 27/02/2009