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Results 1 - 10 of 36
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  1. Formal Complaints
    Please call our Customer Care department on Freephone 1904 or email our Complaints department at irl.complaints@bt.com   See also:  What is BT Ireland's Code of Practice?   Please note...
    Date Updated: 27/04/2009
  2. How can I block/bar numbers being dialled from my Home Phone?
    If you wish to bar numbers being dialled from your land line, you must contact BT’s Customer service on 1904.   The Combinations of numbers you can bar from being dialled on your Home Phone are as...
    Date Updated: 13/02/2008
  3. Call Set Up Charge
    A Call Set Up Charge is the charge that is applied as soon as a call has started, the current cost of this charge is 5.97 cents including VAT.   Call Set Up Charge + Call Duration Charge = Total...
    Date Updated: 27/02/2009
  4. BT Answer
    You may miss a call when you're in the garden or out of the house, but BT Answer never will. It will greet your caller and take their message when you can't get to the phone.   It's Free!  ...
    Date Updated: 09/11/2009
  5. BT Call Forwarding
    You can't wait around the house all day just because you're expecting a call. So just forward it. Call Forwarding allows you to forward your calls to any phone in Ireland or to your mobile.   With...
    Date Updated: 02/12/2008
  6. BT Reminder Call
    Late again? Worried you'll miss your flight? Do you need reminding about an appointment? Reminder Call won't forget. You'll get your call on time and then the rest is up to you.   How to set up...
    Date Updated: 03/12/2008
  7. BT Ireland Contact Numbers
    For RESIDENTIAL Customers   You can contact Customer Care on Freephone 1904 Opening hours  are Mon-Fri: 8am - 8pm Sat: 10am - 4pm Sundays & Bank Holidays: closed You can...
    Date Updated: 30/11/2009
  8. Can I keep my current phone number when I move home?
    If you are moving premises within the area covered by your existing telephone exchange, you may be able to keep your existing number. This is possible if your new home is located within the same town...
    Date Updated: 26/05/2008
  9. Why am I getting through to the wrong number?
    If you are using speed-dial, please check this, ideally on a display phone. If this is the problem, please contact your vendor. If you are not using speed dial, please check whether this is happening...
    Date Updated: 13/02/2009
  10. Calls over one hour on BT Talk Plus and BT Talk A Lot
    If you have either the BT Talk Plus or the BT Talk A Lot package when any call goes over one hour per minute rates will be applied to that call for the remainder of the duration of the call.  ...
    Date Updated: 23/03/2009