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Results 1 - 10 of 36
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  1. Formal Complaints
    Please call our Customer Care department on Freephone 1904 or email our Complaints department at irl.complaints@bt.com   See also:  What is BT Ireland's Code of Practice?   Please note...
    Date Updated: 27/04/2009
  2. Call Set Up Charge
    A Call Set Up Charge is the charge that is applied as soon as a call has started, the current cost of this charge is 5.97 cents including VAT.   Call Set Up Charge + Call Duration Charge = Total...
    Date Updated: 27/02/2009
  3. BT Home Phone Calling Features
    With Calling Features from BT your phone acts like your own personal assistant. These services are simple to operate and designed to make your life easier and your phone a lot more useful. BT Answer...
    Date Updated: 29/02/2008
  4. BT 3 Way Calling
    Talk to two people at the same time. Have a party on the phone!   With 3 Way Calling, you can talk to two other callers at the same time. Normal call charges apply for each call you make.   How to...
    Date Updated: 13/02/2008
  5. Return a telephone handset rented from eircom
    If you pay your line rental to BT Ireland but are still renting an eircom telephone handset then contact BT with a request to cease renting the equipment. BT will then... Request you dispose of the...
    Date Updated: 27/02/2009
  6. Breakdown of charges on your BT bill
    Here you can see how your bill is broken down and what charges you are paying for this period excluding VAT.   Phone call charges This outlines the call charges by call type for this period.   BT...
    Date Updated: 02/05/2008
  7. Broadband - Noise and Interference on phone line
    Firstly ensure that you have attached a microfilter to every phone socket in use in your premises.   An ADSL microfilter is necessary because once your line is activated with Broadband it carries two...
    Date Updated: 03/03/2008
  8. BT Consumer Customer Care Forms
    Click on a link below to download a PDF version of the following Customer Care forms: BT Broadband/Talk Residential Application Form Broadband Transfer Change of Account Name Form Direct Debit...
    Date Updated: 26/05/2008
  9. BT Call International
    Call International will make calling overseas a whole lot cheaper! Once you sign up, for just €5.02 per month, you can make a fixed-line call to a country of your choice for the same price as a local...
    Date Updated: 14/05/2009
  10. How can I block/bar numbers being dialled from my Home Phone?
    If you wish to bar numbers being dialled from your land line, you must contact BT’s Customer service on 1904.   The Combinations of numbers you can bar from being dialled on your Home Phone are as...
    Date Updated: 13/02/2008