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Results 1 - 10 of 36
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  1. Formal Complaints
    Please call our Customer Care department on Freephone 1904 or email our Complaints department at irl.complaints@bt.com   See also:  What is BT Ireland's Code of Practice?   Please note...
    Date Updated: 27/04/2009
  2. BT Terms & Conditions
    BT Ireland Terms for new customers from 1st October 2008 and for existing customers from 1st November 2008.   For all IOL No Limits, IOL Gold, Home Phone and Pay As You Go customers please click...
    Date Updated: 23/07/2009
  3. BT Call International
    Call International will make calling overseas a whole lot cheaper! Once you sign up, for just €5.02 per month, you can make a fixed-line call to a country of your choice for the same price as a local...
    Date Updated: 14/05/2009
  4. Can I keep my current phone number when I move home?
    If you are moving premises within the area covered by your existing telephone exchange, you may be able to keep your existing number. This is possible if your new home is located within the same town...
    Date Updated: 26/05/2008
  5. BT Call Forwarding
    You can't wait around the house all day just because you're expecting a call. So just forward it. Call Forwarding allows you to forward your calls to any phone in Ireland or to your mobile.   With...
    Date Updated: 02/12/2008
  6. Information on 2009 National Number Change
    In order to meet demand for telephone services in certain areas, the Commission for Communications Regulation ComReg has announced changes to telephone numbers in some STD code areas.   These...
    Date Updated: 27/04/2009
  7. BT Consumer Customer Care Forms
    Click on a link below to download a PDF version of the following Customer Care forms: BT Broadband/Talk Residential Application Form Broadband Transfer Change of Account Name Form Direct Debit...
    Date Updated: 26/05/2008
  8. Call Set Up Charge
    A Call Set Up Charge is the charge that is applied as soon as a call has started, the current cost of this charge is 5.97 cents including VAT.   Call Set Up Charge + Call Duration Charge = Total...
    Date Updated: 27/02/2009
  9. How much will it cost to relocate my BT services?
    When the BT Relocations team begin the process of moving your BT services they will carry out a line enquiry for your new property.   The result of the enquiry will determine what works needs to...
    Date Updated: 27/02/2009
  10. BT Ireland Contact Numbers
    For RESIDENTIAL Customers   You can contact Customer Care on Freephone 1904 Opening hours  are Mon-Fri: 8am - 8pm Sat: 10am - 4pm Sundays & Bank Holidays: closed You can...
    Date Updated: 30/11/2009