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Results 1 - 10 of 36
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  1. Broadband - Noise and Interference on phone line
    Firstly ensure that you have attached a microfilter to every phone socket in use in your premises.   An ADSL microfilter is necessary because once your line is activated with Broadband it carries two...
    Date Updated: 03/03/2008
  2. Information on 2009 National Number Change
    In order to meet demand for telephone services in certain areas, the Commission for Communications Regulation ComReg has announced changes to telephone numbers in some STD code areas.   These...
    Date Updated: 27/04/2009
  3. Why am I getting through to the wrong number?
    If you are using speed-dial, please check this, ideally on a display phone. If this is the problem, please contact your vendor. If you are not using speed dial, please check whether this is happening...
    Date Updated: 13/02/2009
  4. Why is there crackling, noise and/or interference on my phone line?
    If you are using a cordless phone, please move nearer to the base station to see if the noise is still there. If it is not, please contact your handset vendor.   If you are not using a cordless...
    Date Updated: 13/02/2008
  5. BT Home Phone Calling Features
    With Calling Features from BT your phone acts like your own personal assistant. These services are simple to operate and designed to make your life easier and your phone a lot more useful. BT Answer...
    Date Updated: 29/02/2008
  6. Report and track a fault
    To report a fault with a telephone service call Freephone 1904 and select option 2 when prompted.   For dialup and broadband faults call 1890 923 111 .   You can also report and track...
    Date Updated: 27/02/2009
  7. Call Set Up Charge
    A Call Set Up Charge is the charge that is applied as soon as a call has started, the current cost of this charge is 5.97 cents including VAT.   Call Set Up Charge + Call Duration Charge = Total...
    Date Updated: 27/02/2009
  8. Moving Home: Telephone Technician Visit
    When the BT Relocations team begin the process of moving your BT services they will carry out a line enquiry for your new property.   The result of the enquiry will determine what works needs to be...
    Date Updated: 26/05/2008
  9. Formal Complaints
    Please call our Customer Care department on Freephone 1904 or email our Complaints department at irl.complaints@bt.com   See also:  What is BT Ireland's Code of Practice?   Please note...
    Date Updated: 27/04/2009
  10. BT Ireland Contact Numbers
    For RESIDENTIAL Customers   You can contact Customer Care on Freephone 1904 Opening hours  are Mon-Fri: 8am - 8pm Sat: 10am - 4pm Sundays & Bank Holidays: closed You can...
    Date Updated: 30/11/2009
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