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A BT Bill Explained
To make your BT bill as clear as possible, we have put together a step-by-step guide explaining what each page means. This should hopefully answer any questions you might have regarding the charges...
Date Updated: 02/05/2008
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22/07/09: BT and Vodafone Agreement
Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone. The landmark contract will...
Date Updated: 22/07/2009
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Q&A's regarding the BT and Vodafone Agreement
Click here to read the full statement about the agreement between Vodafone and BT What BT customers will transfer to Vodafone as part of this agreement? This agreement involves...
Date Updated: 22/10/2009
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Online Billing Discount
BT customers are billed once every two months. BT bills are posted on either the 8th, 14thand 24th of every second month. However, if you are registered to view your bills online you will not receive...
Date Updated: 23/03/2009
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BT Ireland Code of Practice for Complaint Handling
1. Our Commitment If you are not happy with the service you’re getting BT is committed to providing you with the best telecommunications service in the world. Despite our endeavours...
Date Updated: 27/04/2009
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My last payment isn't showing on my bill
If your last payment isn’t on your current bill it may just be that by the time your payment was lodged into our account, your bill had already been sent out. However, if this was the case then your...
Date Updated: 27/02/2009
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DSFA and the Telephone Allowance Scheme
If you are over seventy years old, you automatically qualify for the telephone allowance regardless of income and expenditure. If you are under seventy, you must satisfy certain conditions before...
Date Updated: 15/02/2008
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Can I view previous bills online?
Yes, you can view your three most recent bills from your online account on BTIreland.ie . To view your previous bills online you need to be a registered online user and have a BT username and...
Date Updated: 04/03/2008
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Top ten calls on your BT bill explained
Top Ten Calls Here your top ten phone calls are broken down by: Costs - your most expensive calls. Duration - your longest calls. Frequency - the calls you make most often.
Date Updated: 15/02/2008
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How to pay your BT bill
The front page of your bill tells you that BT will automatically debit your account for the amount due. This is the simplest way to pay your bill. The second page details the various other ways you...
Date Updated: 02/05/2008