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Results 1 - 10 of 162
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  1. BT Ireland Code of Practice for Complaint Handling
    1. Our Commitment If you are not happy with the service you’re getting BT is committed to providing you with the best telecommunications service in the world.  Despite our endeavours...
    Date Updated: 27/04/2009
  2. What is my email username?
    When you signed up for email with us, you would have received details of your new email address as well as your username and password.   If this has been lost or forgotten, and you would like a...
    Date Updated: 13/03/2009
  3. Error Sending Attachments: error 0x800ccc19
    There are a number of reasons why you may receive the error 0x800ccc19 when sending an attachment. These include a combination of the speed of your connection, the size of the email you are sending...
    Date Updated: 12/02/2008
  4. What are the features of corporate Anytime?
    Anytime is BT Ireland's FRIACO product. The business product costs €45 per month (€54.45 including VAT) and gives 260 hours usage per month Anytime is linked to a phone number or CLI. There can only...
    Date Updated: 07/09/2005
  5. How do I downgrade to Dial Up from my BT Business Broadband connection?
    To downgrade your BT Business Broadband to Dial up, the first thing you will have to do is advise BT that you wish to cancel the BT Business Broadband service. An order will have to be placed for the...
    Date Updated: 13/02/2009
  6. How do I cancel my dial up internet service?
    To cancel your dial up internet service, you need to provide a written request to BT. A fax on company headed note paper sent to 01 432 8377 detailing the date the service should be cancelled will...
    Date Updated: 13/02/2009
  7. How do I cancel my BT Business Broadband service?
    To cancel your BT Business Broadband service, you will need to provide a written request to BT. Send a fax on company headed note paper to 01 432 8377 detailing the cancellation request. There is a...
    Date Updated: 13/02/2009
  8. Who should use BT Business Broadband?
    Small to medium sized companies as an always-on, high speed Internet connection ADSL or SDSL Medium to large companies as part of their access solution for data and internet products e.g. Frame...
    Date Updated: 13/02/2009
  9. What is Metallic Path?
    It means the section of the telephone transmission network between the local telephone exchange and the customer’s premises.
    Date Updated: 13/02/2009
  10. What is Line Sharing? (LS)
    Eircom continue to provide telephone services, while BT provides Broadband over the same telephone line. The line is effectively shared with voice and DSL data. Voice and data are separated by means...
    Date Updated: 13/02/2009