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Results 1 - 10 of 13
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  1. BT Ireland Contact Numbers
    For RESIDENTIAL Customers   You can contact Customer Care on Freephone 1904 Opening hours  are Mon-Fri: 8am - 8pm Sat: 10am - 4pm Sundays & Bank Holidays: closed You can...
    Date Updated: 30/11/2009
  2. BT Ireland Code of Practice for Complaint Handling
    1. Our Commitment If you are not happy with the service you’re getting BT is committed to providing you with the best telecommunications service in the world.  Despite our endeavours...
    Date Updated: 27/04/2009
  3. How can I pay my BT business bill?
    You can pay your BT bill by Direct Debit, cheque, payment via the post office or online at BTIreland.ie .
    Date Updated: 13/02/2009
  4. I made a payment but it is not showing up on my account?
    Please contact Customer Care on 1800 924 924. Please ensure you have your customer number when you call as this is required to check your account. This can be found towards the top right of the first...
    Date Updated: 13/02/2009
  5. Why am I being billed for calls I didn’t make?
    Please contact Customer Care on 1800 924 924. Please ensure you have your customer number when you call as this is required to check your account. This can be found towards the top right of the first...
    Date Updated: 13/02/2009
  6. What number do I call with a billing query?
    Please contact Customer Care on 1800 924 924. You can also e-mail Customer Service with your query at customercare@btireland.ie
    Date Updated: 13/02/2009
  7. What am I billed for and when?
    You are billed monthly; the bill is generated on the first of each month.  For Customers on the Business "One Plan" package: On your bill you will also see charges for any calls made over and above...
    Date Updated: 13/02/2009
  8. How do I pay my bill using Direct Debit?
    You can set up a direct debit on your account so that all invoices are paid directly on your account. In order to do this you need to call 1800 924 924 and select the option for Customer Care. A...
    Date Updated: 13/02/2009
  9. I have been charged VAT on my invoice but my company is VAT exempt
    Please call 1800 924 924 to speak to an agent to advise us of the error. Customer care can arrange for your VAT details to be amended. You will need a copy of your most recent VAT Exemption...
    Date Updated: 13/02/2009
  10. What email address can I use to contact BT Ireland Corporate Technical Support?
    To contact Technical Support you can send an email to support@btireland.ie . This mailbox is monitored, however any queries sent there have a 24 hour turnaround time. If your query is urgent you can...
    Date Updated: 30/11/2009