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Results 41 - 50 of 445
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  1. Why can I only make local calls?
    You may have a block to prevent you from making any calls except local. Please contact Customer Care on 1800 924 924.
    Date Updated: 13/02/2009
  2. Why am I getting through to the wrong number?
    If you are using speed-dial, please check this, ideally on a display phone. If this is the problem, please contact your vendor. If you are not using speed dial, please check whether this is happening...
    Date Updated: 13/02/2009
  3. Why are one or more of my lines dead?
    Are all your lines dead? Are you getting a dial tone? Are you able to receive calls? When did the lines go down? Have Eircom / Vendor or BT done any work recently? Who has done the work? If a vendor...
    Date Updated: 13/02/2009
  4. Why do my calls keep getting cut off?
    If this in only happening on incoming calls and it is an Eircom ISDN line, please contact Eircom and/or your PBX Vendor.   If this is a BT line and is happening on all calls, either all incoming...
    Date Updated: 13/02/2009
  5. Why is my Caller ID not working?
    Please contact Customer Care on 1800 924 924 with details of the problem.  
    Date Updated: 13/02/2009
  6. I made a payment but it is not showing up on my account?
    Please contact Customer Care on 1800 924 924. Please ensure you have your customer number when you call as this is required to check your account. This can be found towards the top right of the first...
    Date Updated: 13/02/2009
  7. Why am I being billed for calls I didn’t make?
    Please contact Customer Care on 1800 924 924. Please ensure you have your customer number when you call as this is required to check your account. This can be found towards the top right of the first...
    Date Updated: 13/02/2009
  8. How do I use Call Waiting?
    Whenever you're on the phone, a soft 'beep' alerts you to an incoming call. To ignore the new call, do nothing. To take the new call, press R2 (the first call goes on hold). To switch between calls...
    Date Updated: 13/02/2009
  9. I would like to be able to see the numbers that are calling me
    Please call Customer Care on 1800 924 924 to have caller ID activated/deactivated on your line. Please note: this service may not be available to all customers.
    Date Updated: 13/02/2009
  10. Can I switch on/off my Caller Display?
    Customers whose numbers are normally restricted may choose for their number to be presented on a per call basis by dialling 142 before the number they are calling. Customers whose numbers are...
    Date Updated: 13/02/2009