Troubleshooting a Broadband Connection Problem

Published 18/05/2004 12:43   |    Updated 16/02/2009 14:28

IMPORTANT: Firmware upgrade for users of BT Voyager routers. Please click here for more information.

 

Click on a link below for advice about the most common broadband connection problems.

• What can I do to resolve a slow or intermittent broadband connection?
  
• What should I do if the DSL light on my broadband router is off or flashing?
  (To download this troubleshoting guide as a PDF please click here)
  
  
• Why can I hear fuzzy noise and interference on telephone calls since installing broadband?
  
• Why does my broadband connection drop when I make or receive a phone call?
  
  
• How can I improve the range the range of my wireless network?
  
• Why does my old dial-up connection box keep popping up even though I now have BT Broadband?

 

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