BT Call Forwarding

Published 21/05/2004 12:13   |    Updated 02/12/2008 14:04

What is BT Call Forwarding and how do I set it up?

You can't wait around the house all day just because you're expecting a call. So just forward it. Call Forwarding allows you to forward your calls to any phone in Ireland or to your mobile.


With Call Forwarding you can answer your calls in person, even when you're not at home. It's automatic, so callers don't have to know you're away from home.




Set up charge of 30.53c (inc. VAT) each time you set up Call Forwarding on your phone. Forwarded calls are charged at standard rates, e.g. if you forward your landline to a mobile, the caller pays the standard rate for calling your landline number and you pay the standard rate for the call from your landline to your mobile. VAT is currently charged at 21.5%.


User Guide and set-up instructions for Call Forwarding

To forward your calls to another number

  • Lift receiver
  • Press *21*
  • Enter the number to which you want to forward your calls (include the area code if it's different to your own)
  • Press #



To switch it off

  • Lift receiver
  • Press #21#


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