Old dial-up connection box keeps popping up

Published 21/05/2004 12:30   |    Updated 12/05/2008 11:56

Why does my old dial-up connection box keep popping up even though I now have BT Broadband?

This issue occurs because of an Internet connection setting on your computer which can easily be changed.


Click on Start at the bottom left hand corner of your PC screen, select Control Panel, choose Internet Options and select the Connections tab.


Choose the option for ‘never dial a connection’ and click Apply and then  OK. This should prevent the connection box from appearing again.





See: How to cancel your BT Dial-up Internet service and also


If I get BT Broadband will I need to cancel my dial-up Internet service?


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