How do I cancel my Dial-up Internet service?

Published 15/04/2005 10:37   |    Updated 02/03/2009 11:31
How do I cancel my Dial-up Internet service?

To cancel your Dial-up subscription service, you can either call Customer Care on 1904, send an email via the Ask a Question link or send a letter to the address given below.

In your email or letter please include the Account Name and Number, Address, Phone Number and a date of when you would like to cancel your service.

Please address your letter to:

Residential Customer Care
Grand Canal Plaza
Upper Grand Canal Street
Dublin 4

Dial-up Internet services can be cancelled at any time - although any advance charges are non refundable.


Customer Care opening hours are:
Mon-Fri: 8am - 8pm
Sat: 10am - 4pm
Sundays and Bank Holidays: closed



See also: If I get BT Broadband will I need to cancel my dial-up Internet service?


Please tell us how we can make this answer more useful.