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Results 1 - 10 of 78
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  1. Received an email but not sure if it's really from BT? Read more about "phishing" emails
    If you receive an email that appears to have been sent by BT with the either of following subject fields:   IMPORTANT: Alert about your BT Internet billing information on file or British...
    Date Updated: 18/05/2009
  2. 22/07/09: BT and Vodafone Agreement
    Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone.  The landmark contract will...
    Date Updated: 22/07/2009
  3. Q&A's regarding the BT and Vodafone Agreement
      Click here to read the full statement about the agreement between Vodafone and BT   What BT customers will transfer to Vodafone as part of this agreement?   This agreement involves...
    Date Updated: 22/10/2009
  4. A BT Bill Explained
    To make your BT bill as clear as possible, we have put together a step-by-step  guide  explaining what each page means. This should hopefully answer any questions you might have regarding the charges...
    Date Updated: 02/05/2008
  5. Online Billing Discount
    BT customers are billed once every two months. BT bills are posted on either the 8th, 14thand 24th of every second month. However, if you are registered to view your bills online you will not receive...
    Date Updated: 23/03/2009
  6. Formal Complaints
    Please call our Customer Care department on Freephone 1904 or email our Complaints department at irl.complaints@bt.com   See also:  What is BT Ireland's Code of Practice?   Please note...
    Date Updated: 27/04/2009
  7. BT Terms & Conditions
    BT Ireland Terms for new customers from 1st October 2008 and for existing customers from 1st November 2008.   For all IOL No Limits, IOL Gold, Home Phone and Pay As You Go customers please click...
    Date Updated: 23/07/2009
  8. How to pay your BT bill
    The front page of your bill tells you that BT will automatically debit your account for the amount due. This is the simplest way to pay your bill.   The second page details the various other ways you...
    Date Updated: 02/05/2008
  9. Breakdown of charges on your BT bill
    Here you can see how your bill is broken down and what charges you are paying for this period excluding VAT.   Phone call charges This outlines the call charges by call type for this period.   BT...
    Date Updated: 02/05/2008
  10. Moving Home and your BT Services - click here to get started
        Moving home can sometimes be a stressful process; however relocating your BT services is simple and easy, it’s one thing you won’t need to worry about.   Move all your BT services...
    Date Updated: 23/03/2009