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Results 1 - 10 of 36
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  1. Received an email but not sure if it's really from BT? Read more about "phishing" emails
    If you receive an email that appears to have been sent by BT with the either of following subject fields:   IMPORTANT: Alert about your BT Internet billing information on file or British...
    Date Updated: 18/05/2009
  2. 22/07/09: BT and Vodafone Agreement
    Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone.  The landmark contract will...
    Date Updated: 22/07/2009
  3. Q&A's regarding the BT and Vodafone Agreement
      Click here to read the full statement about the agreement between Vodafone and BT   What BT customers will transfer to Vodafone as part of this agreement?   This agreement involves...
    Date Updated: 22/10/2009
  4. Online Billing Discount
    BT customers are billed once every two months. BT bills are posted on either the 8th, 14thand 24th of every second month. However, if you are registered to view your bills online you will not receive...
    Date Updated: 23/03/2009
  5. Formal Complaints
    Please call our Customer Care department on Freephone 1904 or email our Complaints department at irl.complaints@bt.com   See also:  What is BT Ireland's Code of Practice?   Please note...
    Date Updated: 27/04/2009
  6. BT Ireland Contact Numbers
    For RESIDENTIAL Customers   You can contact Customer Care on Freephone 1904 Opening hours  are Mon-Fri: 8am - 8pm Sat: 10am - 4pm Sundays & Bank Holidays: closed You can...
    Date Updated: 30/11/2009
  7. Change account name
    Yes, the registered name on your account can be changed. You are required to complete a  Change of Account Name  form as well as a  New Account Application Form .   You can either...
    Date Updated: 27/02/2009
  8. How do I apply for Telephone Allowance?
    If you have never received the allowance before , please contact your local social welfare office. Ask them to provide you with a letter proving you are eligible for the allowance. Send this letter...
    Date Updated: 25/02/2008
  9. Tips for Creating a Secure Password
    Choose a password you will remember but one that is difficult to guess, even by someone who knows you. Choose a long password. The more characters your password contains, the harder it is to crack...
    Date Updated: 15/12/2008
  10. Username and Password not recognised for BTIreland.ie
    If your Username and Password are not recognised on BTIreland.ie, you may need to reset your password in order to access your online account.   On the   BTIreland  login page, there is a link to...
    Date Updated: 04/03/2008