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Results 1 - 10 of 36
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  1. Received an email but not sure if it's really from BT? Read more about "phishing" emails
    If you receive an email that appears to have been sent by BT with the either of following subject fields:   IMPORTANT: Alert about your BT Internet billing information on file or British...
    Date Updated: 18/05/2009
  2. 22/07/09: BT and Vodafone Agreement
    Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone.  The landmark contract will...
    Date Updated: 22/07/2009
  3. Q&A's regarding the BT and Vodafone Agreement
      Click here to read the full statement about the agreement between Vodafone and BT   What BT customers will transfer to Vodafone as part of this agreement?   This agreement involves...
    Date Updated: 22/10/2009
  4. Online Billing Discount
    BT customers are billed once every two months. BT bills are posted on either the 8th, 14thand 24th of every second month. However, if you are registered to view your bills online you will not receive...
    Date Updated: 23/03/2009
  5. Formal Complaints
    Please call our Customer Care department on Freephone 1904 or email our Complaints department at irl.complaints@bt.com   See also:  What is BT Ireland's Code of Practice?   Please note...
    Date Updated: 27/04/2009
  6. Forgotten username and/or password for BTIreland.ie
    On the  BTIreland  login page, there is a link to follow if you have  forgotten your password   On  this site  enter your Username   and Email address.   If you have forgotten your username, it will...
    Date Updated: 04/03/2008
  7. BT Ireland Contact Numbers
    For RESIDENTIAL Customers   You can contact Customer Care on Freephone 1904 Opening hours  are Mon-Fri: 8am - 8pm Sat: 10am - 4pm Sundays & Bank Holidays: closed You can...
    Date Updated: 30/11/2009
  8. Can a household or company have one or more users?
    A household may only have one user login, while a company may have several.
    Date Updated: 13/02/2009
  9. Changes to BT Paper Bills
    We are changing our paper bills to an extended summary format. The new format will no longer include fully itemised call details unless specifically requested. You will still be presented with...
    Date Updated: 12/03/2009
  10. BT Paper Bill Reprint Charge
    This is a €5.02 charge for the reissue of paper bills. The charge has been introduced to cover the additional re-print and postage costs incurred in the process of re-issuing a bill.   How many...
    Date Updated: 12/03/2009