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Results 1 - 10 of 36
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  1. Formal Complaints
    Please call our Customer Care department on Freephone 1904 or email our Complaints department at irl.complaints@bt.com   See also:  What is BT Ireland's Code of Practice?   Please note...
    Date Updated: 27/04/2009
  2. Cold Calls - preventing unwanted direct marketing
    BT is pleased to announce industry improvements that enable our ex-directory customers to prevent unwanted calls from marketing companies in Ireland. This service is already available to our...
    Date Updated: 05/03/2008
  3. BT Terms & Conditions
    BT Ireland Terms for new customers from 1st October 2008 and for existing customers from 1st November 2008.   For all IOL No Limits, IOL Gold, Home Phone and Pay As You Go customers please click...
    Date Updated: 23/07/2009
  4. Breakdown of charges on your BT bill
    Here you can see how your bill is broken down and what charges you are paying for this period excluding VAT.   Phone call charges This outlines the call charges by call type for this period.   BT...
    Date Updated: 02/05/2008
  5. BT Ireland Contact Numbers
    For RESIDENTIAL Customers   You can contact Customer Care on Freephone 1904 Opening hours  are Mon-Fri: 8am - 8pm Sat: 10am - 4pm Sundays & Bank Holidays: closed You can...
    Date Updated: 30/11/2009
  6. BT Call Waiting
      Expecting a call? Relax. You can still use your phone, because Call Waiting alerts you when you have a second caller. A soft beep alerts you when a second caller tries to contact you. Fast set-up...
    Date Updated: 12/02/2008
  7. Thorough test of a telephone fault
    If nothing  previously mentioned  identifies your phone problem, it’s time to carry out a thorough test.   Unplug all the devices from your telephone sockets Disconnect anything plugged into your...
    Date Updated: 13/02/2009
  8. BT Caller Display
      Wouldn't it be great to know who is calling you before you pick up the phone?   Caller Display lets you see the number of the person calling before you answer. You will need a caller display...
    Date Updated: 12/02/2008
  9. Moving Home: Telephone Technician Visit
    When the BT Relocations team begin the process of moving your BT services they will carry out a line enquiry for your new property.   The result of the enquiry will determine what works needs to be...
    Date Updated: 26/05/2008
  10. BT Home Phone Calling Features
    With Calling Features from BT your phone acts like your own personal assistant. These services are simple to operate and designed to make your life easier and your phone a lot more useful. BT Answer...
    Date Updated: 29/02/2008