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Results 1 - 10 of 78
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  1. Received an email but not sure if it's really from BT? Read more about "phishing" emails
    If you receive an email that appears to have been sent by BT with the either of following subject fields:   IMPORTANT: Alert about your BT Internet billing information on file or British...
    Date Updated: 18/05/2009
  2. 22/07/09: BT and Vodafone Agreement
    Consumers and small businesses in Ireland will benefit from greater competition and choice, following a strategic partnership agreed between BT and Vodafone.  The landmark contract will...
    Date Updated: 22/07/2009
  3. Q&A's regarding the BT and Vodafone Agreement
      Click here to read the full statement about the agreement between Vodafone and BT   What BT customers will transfer to Vodafone as part of this agreement?   This agreement involves...
    Date Updated: 22/10/2009
  4. A BT Bill Explained
    To make your BT bill as clear as possible, we have put together a step-by-step  guide  explaining what each page means. This should hopefully answer any questions you might have regarding the charges...
    Date Updated: 02/05/2008
  5. Online Billing Discount
    BT customers are billed once every two months. BT bills are posted on either the 8th, 14thand 24th of every second month. However, if you are registered to view your bills online you will not receive...
    Date Updated: 23/03/2009
  6. Formal Complaints
    Please call our Customer Care department on Freephone 1904 or email our Complaints department at irl.complaints@bt.com   See also:  What is BT Ireland's Code of Practice?   Please note...
    Date Updated: 27/04/2009
  7. Call Set Up Charge
    A Call Set Up Charge is the charge that is applied as soon as a call has started, the current cost of this charge is 5.97 cents including VAT.   Call Set Up Charge + Call Duration Charge = Total...
    Date Updated: 27/02/2009
  8. Handy hints and tips for moving home
    To make your move smoother, we've put together some useful tips, from essentials and finishing touches to a list of people that will need to know your new address. Essentials To take the stress out...
    Date Updated: 16/03/2009
  9. What is BT CallMobile?
    BT CallMobile helps you to save money on your calls to mobiles. Calls to mobiles can often make up a huge chunk of your phone bill, especially if you have teenagers in the house!. “CallMobile” is a...
    Date Updated: 23/02/2009
  10. Can I keep my current phone number when I move home?
    If you are moving premises within the area covered by your existing telephone exchange, you may be able to keep your existing number. This is possible if your new home is located within the same town...
    Date Updated: 26/05/2008
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