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Results 1 - 10 of 162
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  1. What is my email username?
    When you signed up for email with us, you would have received details of your new email address as well as your username and password.   If this has been lost or forgotten, and you would like a...
    Date Updated: 13/03/2009
  2. How do I order a new internet connection?
    You can order a new internet connection in two ways. The first way would be to contact our business sales team on 1800 924 924 option 2 where all details will be logged on our systems and an...
    Date Updated: 13/02/2009
  3. Using Outlook Express to manage your Emails
    To create an account in Outlook Express you must already have a registered Email address.   For a step-by-step tutorial on how to configure your email account select one of the following:  ...
    Date Updated: 25/09/2009
  4. Error Sending Attachments: error 0x800ccc19
    There are a number of reasons why you may receive the error 0x800ccc19 when sending an attachment. These include a combination of the speed of your connection, the size of the email you are sending...
    Date Updated: 12/02/2008
  5. Disconnect from a dial-up Internet connection
    If using Microsoft Windows: You can disconnect from the Internet and free up your phone line by right-clicking on the small picture of two computers that can be found at the bottom right of your...
    Date Updated: 23/04/2008
  6. How do I cancel my dial up internet service?
    To cancel your dial up internet service, you need to provide a written request to BT. A fax on company headed note paper sent to 01 432 8377 detailing the date the service should be cancelled will...
    Date Updated: 13/02/2009
  7. What is Web Conferencing?
    Participants can hold an interactive presentation via a WebConference. Using the Internet to present slides in conjunction with a phoneconference, enhances your meeting by adding that visual element...
    Date Updated: 13/02/2009
  8. How do I cancel my BT Business Broadband service?
    To cancel your BT Business Broadband service, you will need to provide a written request to BT. Send a fax on company headed note paper to 01 432 8377 detailing the cancellation request. There is a...
    Date Updated: 13/02/2009
  9. Why am I being billed for calls I didn’t make?
    Please contact Customer Care on 1800 924 924. Please ensure you have your customer number when you call as this is required to check your account. This can be found towards the top right of the first...
    Date Updated: 13/02/2009
  10. Why are my username and password always rejected when I log on?
    There are a number of reasons why you may be unable to log on to BT Ireland or IOL because your username and/or password were rejected: Check the case of your password. Passwords are case-sensitive...
    Date Updated: 11/12/2008