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Results 1 - 9 of 9
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  1. BT Ireland Contact Numbers
    For RESIDENTIAL Customers   You can contact Customer Care on Freephone 1904 Opening hours  are Mon-Fri: 8am - 8pm Sat: 10am - 4pm Sundays & Bank Holidays: closed You can...
    Date Updated: 30/11/2009
  2. What will happen to my BT Business Broadband service if I move premises?
    If your BT Business Broadband contract is still within the 12 month period, you will need to pay any outstanding charges when you move. However, you can apply for this payment to be credited to your...
    Date Updated: 13/02/2009
  3. BT Ireland Code of Practice for Complaint Handling
    1. Our Commitment If you are not happy with the service you’re getting BT is committed to providing you with the best telecommunications service in the world.  Despite our endeavours...
    Date Updated: 27/04/2009
  4. What email address can I use to contact BT Ireland Corporate Technical Support?
    To contact Technical Support you can send an email to . This mailbox is monitored, however any queries sent there have a 24 hour turnaround time. If your query is urgent you can...
    Date Updated: 30/11/2009
  5. Will my Anytime package work if I move house or change my phone number?
    You can only access our pre-paid Internet packages from the designated phone number that you initially supplied upon registration. If you try to connect from a different number you will receive an...
    Date Updated: 25/10/2006
  6. What do I do about stopping service at my old premises?
    To stop phone lines, simply contact us at least 2 weeks before you move. If equipment has to be transferred to your new premises, please give us at least 4 weeks notice - longer if possible.
    Date Updated: 13/02/2009
  7. How much notice do I need to give if I want to move my BT Business Broadband service?
    Ideally we require 14 working days notice to transfer BT Business Broadband. This will give us enough time to complete any availability checks we need to make at your new address and to move your BT...
    Date Updated: 13/02/2009
  8. What do I do if BT Business Broadband is not available at my new premises?
    If BT Business Broadband is not availble at your new premises you can apply for a credit to the amount of the remainder of your term when you cancel your old service. You can apply for dial up...
    Date Updated: 13/02/2009
  9. What charges will I have to pay when I move premises?
    This will depend on what services you require at your new premises. You will be advised of all charges when we confirm your order.
    Date Updated: 13/02/2009