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Results 1 - 10 of 19
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  1. How do I order a new internet connection?
    You can order a new internet connection in two ways. The first way would be to contact our business sales team on 1800 924 924 option 2 where all details will be logged on our systems and an...
    Date Updated: 13/02/2009
  2. Improve Dial-up Internet Connection
    Introduction If you're having problems connecting to BT Ireland, there are a few simple things that you might like to check to improve your Internet connection. Often, connection difficulties are not...
    Date Updated: 15/12/2008
  3. Prevent Modem Hijacking
    There are a number of scams on the Internet that customers should be aware of. Some of which can result in large telephone bills. “Modem Hi-Jacking” or “Mini -Diallers” are the terms used to describe...
    Date Updated: 13/02/2009
  4. Our leased line (IP Line) connection is down
    If your IP Line goes down please check the following: Check that all cables are securely in their sockets Reboot the NTU (cream box) If this does not resolve your problem please take note of the...
    Date Updated: 11/12/2008
  5. ISDN: dial-up and mail problems
    Problems connecting to ISDN If you’re having trouble connecting to your ISDN account the problem is most likely one of two things: A problem with the ISDN line itself A problem with the account...
    Date Updated: 11/12/2008
  6. BT Ireland Contact Numbers
    For RESIDENTIAL Customers   You can contact Customer Care on Freephone 1904 Opening hours  are Mon-Fri: 8am - 8pm Sat: 10am - 4pm Sundays & Bank Holidays: closed You can...
    Date Updated: 30/11/2009
  7. How can I view the statistics on my leased line?
    Statistics are available at the following URL: https://stats.esat.net The site requires you to login. The username/password for this would have been made available around the time the circuit was...
    Date Updated: 07/09/2005
  8. How do I upgrade to BT Business Broadband from my dial up connection?
    To upgrade from Dial up to BT Business Broadband, the first thing you need to do is make sure your line is compatible with BT Business Broadband. For a line check please call 1800 924 924 and option...
    Date Updated: 13/02/2009
  9. How do I downgrade to Dial Up from my BT Business Broadband connection?
    To downgrade your BT Business Broadband to Dial up, the first thing you will have to do is advise BT that you wish to cancel the BT Business Broadband service. An order will have to be placed for the...
    Date Updated: 13/02/2009
  10. Why are my username and password always rejected when I log on?
    There are a number of reasons why you may be unable to log on to BT Ireland or IOL because your username and/or password were rejected: Check the case of your password. Passwords are case-sensitive...
    Date Updated: 11/12/2008