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  1. Monthly Data Usage Allowance Guide
    Depending on the BT Broadband package you are using, you are entitled to transfer a certain amount of data each month, this is known as a data usage allowance. Your data usage statistics are reset on...
    Date Updated: 16/04/2008
  2. Who do I contact about Spam?
    Send us a copy of the spam  mail with the full headers to .   See also:  How can I find the Headers of an email message?  
    Date Updated: 29/02/2008
  3. How fast is a BT Broadband connection?
      Bitstream Download (kbps) Upload (kbps) Contention Ratio Option 1 Up to 1024 (1Mb)
    Date Updated: 01/10/2009
  4. How do I order Broadband?
    Call us free on 1800 923 111 or sign up on line at .
    Date Updated: 08/09/2005
  5. Broadband and Existing Telephone Number
    Yes, if you transfer to BT Broadband or upgrade from Dial-up you will not need to change your existing telephone number.
    Date Updated: 15/02/2008
  6. Broadband pricing
    For a full listing of BT's broadband services and prices please click  here .    
    Date Updated: 01/09/2009
  7. Engineer House Call
    No not necessarily, you can choose to avail of our self-install option. If you would prefer for our engineer to call to the house this can be arranged.
    Date Updated: 17/04/2007
  8. BT Broadband and My Own Modem
    Although you may use any broadband (ADSL / DSL) modem to connect to the BT  Broadband service, BT Technical Support will NOT   support any modem related issues (with the exception of   No DSL Sync...
    Date Updated: 29/02/2008
  9. Broadband Set-up Time
    Your account should be set up within 15 working days from receipt of your signed and correctly filled in application form.   For ISDN users or Customers who have an alarm system (e.g. phone watch) on...
    Date Updated: 15/02/2008
  10. Is there a contract with Broadband?
      Yes. There is a twelve month minimum term contract for all Broadband Call Bundle and Broadband only services.
    Date Updated: 13/02/2009