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First Updated
hold time start
hold time end
On Hold
Reopened time
Confirmed Install Date
Proposed Delivery Date
Billing stop
Quote sent
Order Received
Clean Order
Entered in Siebel
Customer required
CCD received from PTT/FOC prov
Actual Firm Order Commit Date
Estimated Handover
Actual Handover
Turn up
Cease date
Customer Query
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Ready to bill
Indicative delivery date
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PIR Response Sent
Date issued to BT Acct Manager
Date PIR raised on SalesForce
Practise Mgr assigned (Date)
SOR Complete (Date)
SOR Agreed with FBD (Date)
ROM Start Date
ROM Planned Complete Date
Stage1 Start Date
Stage1 End Date
Stage2 Start Date
Stage2 End Date
Stage3 Start Date
Stage3 End Date
Stage4 Start Date
Stage4 End Date
Stage5 Start Date
Stage5 End Date
Stage6 Start Date
Stage6 End Date
PIR Received
Quote Requested
Quote Received
Reminder Date